Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Retirement - 457 employee funded plan
Medical Leave
competitive hourly wage
Flexible Schedule
Opportunities for growth and development
Work-life balance
Job Description
The City of Loveland, Colorado, is a vibrant and welcoming community renowned for its stunning natural beauty, cultural richness, and exceptional quality of life. Nestled just 30 miles from the Rocky Mountain National Park, Loveland is affectionately known as the Sweetheart City, celebrated for its nearly 500 sculptures and public art installations that add charm and character to the cityscape. It boasts a thriving arts and cultural scene, including world-famous events such as the Valentine Remail Program, numerous art and sculpture shows, and a lively brewery and foodie culture. In addition to cultural offerings, Loveland offers a variety of recreational... Show More
Job Requirements
- High school graduate or GED
- Two years previous work experience performing customer service and clerical duties including high degree of public contact customer relations in a fast-paced environment experience with computerized cash register point-of-sale POS and proficiency with Microsoft Office Word Excel Outlook
- Previous retail merchandising experience
- Some training in customer service
Job Qualifications
- High school graduate or GED
- Two years previous work experience performing customer service and clerical duties including high degree of public contact customer relations in a fast-paced environment experience with computerized cash register point-of-sale POS and proficiency with Microsoft Office Word Excel Outlook
- Previous retail merchandising experience and some training in customer service preferred
- Knowledge of point-of-sale systems
- General working knowledge of standard office procedures and methods including Microsoft Word Excel Outlook
- Thorough knowledge of spelling punctuation grammar arithmetic and business English
- Ability to communicate effectively with co-workers and the general public and work efficiently with frequent interruptions
- Must have excellent customer service skills and be able to deal with customers diplomatically and effectively and demonstrate the skills of good judgment and patience
- Ability to operate menu driven computer cash register system
Job Duties
- Enhances Loveland Visitors Center image through positive courteous quality customer service provided to all customers
- Assist customers with tourism questions and provides accurate information related to current events within the community and historic information enhancing the guest experience and knowledge
- Resolves customer issues and answers questions
- Registers accurate sales
- Prepares daily reconciliation and daily deposit of sales as well as the weekly deposit in an accurate manner ensuring that cash and credit card transactions remain in balance
- Stocks inventories and sets displays and store merchandise
- Processes invoices for payment
- Perform managerial opening and closing procedures
- Apply database and spreadsheet skills on a daily basis
- Provides clerical support such as typing work processing filing report calculation and compilation and various other duties per request
- Orient and support volunteers for success in assisting and working with visitors
- Works as a tourism ambassador to inspire travel and build itineraries in and around Loveland to help create a memorable guest experience
- Share Loveland’s story historic current and vision for the future with visitors from around the globe
- Master local resources for visitors Provide accurate guidance resources and information as a regional ambassador
- Performs work during special events Welcome guest provide event support
- Assist with special event preparation and teardown
- Works offsite representing the City and region at events through the year
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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