Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.87
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Retirement Plan
Paid Time Off
Flexible Schedule
Training opportunities
Employee Discounts
community engagement
Job Description
The City of Suffolk is proud to offer an engaging and dynamic role within its Division of Tourism through the position of Visitor Center Advisor. Suffolk is a vibrant city nestled in the Commonwealth of Virginia, well known for its historical significance, beautiful natural parks, cultural events, and community hospitality. The City prioritizes welcoming visitors and promoting local attractions, restaurants, and accommodations to foster tourism and economic development throughout the region. This position is part-time, requiring between 26 to 29 hours weekly, including weekends, holidays, early mornings, and evenings, offering a meaningful opportunity for individuals passionate about serving the public... Show More
Job Requirements
- High school diploma or GED
- one year of experience in hospitality, tourism, customer service, or related field
- valid driver’s license
- knowledge of city policies and tourism resources
- ability to perform physical activities such as lifting up to 20 pounds and climbing ladders
- ability to work flexible hours including weekends, holidays, and early mornings or evenings
- proficiency with computers and office software
- excellent communication skills
- ability to handle monetary transactions accurately
- ability to interact effectively with diverse groups including visitors and local businesses
Job Qualifications
- High school diploma or GED
- one year previous experience or training in hospitality, tourism, customer service, marketing, office administration, or related fields
- knowledge of local attractions, amenities, and transportation systems
- computer proficiency including word processing, spreadsheet, database, and email programs
- strong communication and interpersonal skills
- ability to work independently with minimal supervision
- ability to maintain flexible work schedule including weekends, holidays, and varied hours
Job Duties
- Greets and assists visitors promptly
- provides accurate information regarding city’s highways, transportation systems, weather conditions, attractions, hotels, etc
- assists with daily facility operations and maintenance of tourism locations and events
- tracks and maintains inventory levels of supplies, publications, and gift shop merchandise
- provides clerical support for gift shop sales including stocking merchandise and facilitating sales
- handles monetary transactions and prepares bank deposits
- communicates positively to promote city attractions, restaurants, and hotels
- performs general and clerical tasks such as answering phones, data entry, filing, and processing mail
- prepares and processes various forms, reports, and correspondence
- operates computer systems and office equipment
- coordinates with supervisors, volunteers, local businesses, community organizations, and visitors to facilitate operations
- attends meetings and represents the city at special events
- assists with lodging arrangements and sells tickets for historical and cultural functions
- sets up and breaks down equipment and exhibits
- maintains knowledge of museum and visitor center exhibits
- assists with farmers' market and special event operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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