Destination Knot

Virtual Hotel Customer Service Coordinator

Job Overview

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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $65,000.00
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Benefits

Collaborative remote environment
Hands-on guidance
Self-paced training
Access to industry partnerships
Hotel programs
competitive salary

Job Description

Destination Knot is a forward-thinking travel services company specializing in personalized travel planning and hotel booking solutions. Leveraging a collaborative remote work environment, Destination Knot is committed to delivering exceptional customer service to clients seeking lodging for leisure, group, or business travel. The company prides itself on its industry partnerships and its integration of advanced technology, including AI tools, to maintain efficient and accurate booking processes, although human judgment remains central to all final decisions. Employees of Destination Knot enjoy a dynamic and supportive workplace reinforced by hands-on guidance and self-paced training, ensuring the continual growth and development of remote... Show More

Job Requirements

  • organized and dependable
  • comfortable with digital tools and remote communication
  • friendly, professional demeanor
  • willingness to learn the travel booking process

Job Qualifications

  • friendly, professional demeanor
  • comfortable with digital tools and remote communication
  • willingness to learn the travel booking process

Job Duties

  • understand client needs and travel preferences
  • provide hotel recommendations and confirm reservations
  • manage booking changes and follow-up communication
  • keep detailed, accurate client records

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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