
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid Time Off
Annual Bonus Opportunity
Job Description
Seminole Hard Rock Hotel & Casino Hollywood is a premier integrated resort and entertainment destination owned and operated by the Seminole Tribe of Florida. As the flagship property of Hard Rock International, this casino resort embodies the fusion of world-class hospitality, gaming, dining, and entertainment experiences on 87 acres along the Hollywood Seminole Reservation. Since its $1.5 billion expansion completed in 2019, the resort features the first-ever Guitar Hotel with 638 upscale guestrooms, along with 168 luxury rooms and swim-up suites in the Oasis Tower, and 465 newly redesigned rooms in the Hard Rock Hotel, bringing the total to 1,271... Show More
Job Requirements
- High school diploma or equivalent
- Two years college preferred
- Basic understanding of food and beverage service skills
- Ability to communicate effectively in English
- Physical ability to lift and move up to 50 pounds
- Ability to work in a fast-paced, noisy, and crowded environment
- Ability to maintain confidentiality
- Must obtain gaming licensure including background checks, credit check, criminal background check, and drug screen
Job Qualifications
- High school diploma or equivalent
- Two years college preferred
- Basic understanding of food and beverage service skills
- Ability to communicate effectively in English
- Professional and approachable demeanor
- Strong multitasking and prioritization skills
- Knowledge of hotel and casino facilities and services
Job Duties
- Maintain excellent knowledge of all Hard Rock dining venue menus
- Set up In Room Dining orders and deliver to the butler pantry
- Retrieve food and beverage items from all hotel food outlets
- Set up and deliver arrival amenities to the butler pantry
- Prepare suites for arrival including lights, television, temperature, and music
- Deliver and set up amenities in suites with attention to detail and aesthetics
- Retrieve turndown amenities to the butler pantry
- Purchase specialty items for guests with approval
- Replenish glassware, dishes, flatware, and beverages upon checkout
- Maintain a clean and organized butler pantry compliant with fire and health regulations
- Restock the butler pantry with beverages, condiments, dishes, and napkins
- Fold napkins according to butler standards
- Wash, polish, and organize china, flatware, and glassware
- Attend training classes as requested by management
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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