Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $1.00
Work Schedule
Day Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health and income protection benefits
Professional and personal development opportunities
volunteer opportunities
Job Description
MGM Resorts International, located in vibrant Las Vegas, Nevada, is a globally recognized leader in the entertainment and hospitality industry. The company operates a wide array of resorts, casinos, and entertainment venues, offering world-class experiences to millions of guests each year. Known for its commitment to excellence, innovation, and guest satisfaction, MGM Resorts embraces diversity, creativity, and a high-energy environment that mirrors the dynamic nature of the city itself. As a prominent employer in one of the most exciting industries worldwide, MGM Resorts provides an inclusive and supportive workplace culture where employees are empowered to deliver unforgettable moments across its... Show More
Job Requirements
- High school diploma or GED required
- 1+ years of prior relevant experience as a front desk clerk or concierge preferred
- 1+ years of prior guest service experience preferred
- Valid Food Handlers and Alcohol Awareness card required to start
Job Qualifications
- High school diploma or GED
- 1+ years of prior relevant experience as a front desk clerk or concierge preferred
- 1+ years of prior guest service experience preferred
- Valid Food Handlers and Alcohol Awareness card required to start
Job Duties
- Answer questions, facilitate guest reservations and verify if special requests/amenities were delivered
- Ensure the VIP check-in/out process is efficient and flawless while facilitating an excellent working relationship between the property and the guest
- Resolve guest bills with casino hosts for any additional food, beverages or show tickets
- Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
- Open the VIP lounge daily by following department standards including but not limited to: running Opera reports for guest arrival and departure information, and assigning rooms for VIP arrivals
- Close the VIP lounge daily by following department standards including but not limited to: ensuring guest rooms are assigned, amenities sent, take prepared keys to the front desk, run next day arrival reports, forwarding phones and locking the VIP lounge
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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