Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Free parking
health benefits
Income protection benefits
Professional development opportunities
Job Description
MGM Resorts International is a world-renowned hospitality and entertainment company headquartered in Las Vegas, Nevada. As a leader in the hospitality industry, MGM Resorts boasts a portfolio of iconic properties that feature luxury accommodations, vibrant nightlife, award-winning dining, and exciting entertainment options. The company places a strong emphasis on creating extraordinary guest experiences that combine exceptional service, innovative technology, and a diverse range of offerings. With a commitment to diversity, inclusion, and community engagement, MGM Resorts continually strives to set the standard for excellence in the resort and entertainment space.
The VIP Lounge Assistant Manager role at Mandala... Show More
The VIP Lounge Assistant Manager role at Mandala... Show More
Job Requirements
- High school diploma or GED
- minimum 2 years of prior relevant experience
- must be 21 years of age or older
- ability to work varied shifts including weekends and holidays
- prior experience in VIP services, front desk, or concierge preferred
- leadership experience preferred
Job Qualifications
- 2+ years of prior relevant experience
- prior relevant experience in areas such as VIP Services, Front Desk, and/or Concierge is preferred
- leadership experience is preferred
- flexibility to work varied shifts, including weekends and holidays
- high school diploma or GED
- must be 21 years of age or older
Job Duties
- Assume full responsibility for the department in the absence of director or department head
- respond to guest service interactions in a professional and timely manner, achieving positive resolutions
- promote and develop team-oriented philosophy stressing the importance for providing unparalleled commitment to excellence in service
- oversee quality hiring, training, and succession planning processes that encompass the company’s diversity commitment
- ensure department standards for correct charging, postings, collecting payments, handling cash and credit transactions, and balancing of all cash and cash equivalent transactions
- supervise VIP Representatives work performance and apply progressive discipline when appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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