Live Nation Entertainment, Inc. logo

VIP Host - Old National Centre

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Night Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts

Job Description

The venue is a prominent entertainment location known for hosting a variety of music events, concerts, and special performances. It is renowned for its commitment to delivering exceptional experiences to guests, especially those who invest in exclusive VIP seating options. This establishment prides itself on providing an environment that is both dynamic and sophisticated, catering to a clientele that appreciates high standards of service and luxury. The venue operates with a focus on enhancing guest satisfaction, ensuring that every visit is memorable and tailored to the expectations of its diverse audience.

The role of VIP Host within the ... Show More

Job Requirements

  • High school diploma or equivalent
  • Responsible Alcohol Awareness Training Certification or Equivalent
  • Experience in selling to high-end, VIP clients
  • Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving
  • Ability to diffuse possibly volatile situations with tact and diplomacy
  • Must have a flexible schedule
  • Must be able to lift or move up to 25 lbs using proper lifting techniques

Job Qualifications

  • Responsible alcohol awareness training certification or equivalent
  • High School Diploma or equivalent
  • Working knowledge of high end restaurant operations, seating procedures, guest relations, problem solving
  • Experience in selling to high-end, VIP clients
  • Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
  • Ability to diffuse possibly volatile situations with tact and diplomacy
  • Must have a flexible schedule

Job Duties

  • Serve on the VIP Host team in the Music Hall on night of show to maintain constant communication with staff and clients to ensure that guests receive highly personal service and the highest level of standards at all times
  • Explain the VIP seating program to potential clients in order to upgrade a guests experience
  • Troubleshoot and assist with issues involving program and elevate to management if needed
  • Serve as a resource of information for VIP clients regarding their experience within the venue
  • Manage nightlife social media pages
  • Manage and execute the reservation spreadsheet
  • Give proper recognition to Season seat holders, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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