Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $20.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Free concert tickets
student loan reimbursement
adoption/fertility support
Job Description
Live Nation Entertainment is the world’s premier live entertainment company, operating through its renowned divisions: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is a global leader in event ticketing, responsible for selling over 500 million tickets annually and serving more than 12,000 clients worldwide. Live Nation Concerts stands as the largest provider of live entertainment globally, promoting over 40,000 shows and more than 100 festivals every year for nearly 4,000 artists across more than 40 countries. This extensive network enables Live Nation Media & Sponsorship to craft strategic music marketing campaigns connecting over 1,000 brands to... Show More
Job Requirements
- High school diploma or equivalent
- Working knowledge of high-end restaurant operations and/or VIP nightclub operations and high-end guest relations
- Experience in selling to high-end, VIP clients
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Exemplary attention to detail, outgoing personality, sense of teamwork and ability to execute programs
- Skills in problem solving, handling multiple tasks, with strong verbal, organizational, and interpersonal communication skills
- Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays
- Able to stand for extended periods and lift or move up to 25 lbs using proper lifting techniques
- Comfortable working in a fast-paced, loud, and sometimes stressful environment
Job Qualifications
- High school diploma or equivalent
- Experience in selling to high-end, VIP clients
- Working knowledge of high-end restaurant operations and/or VIP nightclub operations and high-end guest relations
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Exemplary attention to detail and outgoing personality
- Strong verbal, organizational, and interpersonal communication skills
- Sense of teamwork and ability to execute programs
Job Duties
- Sell VIP upgrades such as premium seats, priority entry, and various premium upgrade products to concert patrons on nights of shows
- Handle the sale from inquiry, payment processing, to experience fulfillment
- Check in, escort, and anticipate VIP client needs throughout their venue visit to ensure guest satisfaction
- Give proper recognition to industry executives and VIP clients to instill appreciation for their membership and patronage
- Build strong relationships with VIP clients
- Coordinate operations on night of shows with VIP supervisors and leads to ensure premium experiences are delivered
- Execute nightly VIP setup including check in, VIP seating areas, VIP tabletop personalization, and VIP area signage as needed
- Maintain exemplary and professional grooming standards and an articulate vocabulary
- Work occasional special events scheduled throughout the venue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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