Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $74,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible work schedule
Job Description
Nobu Malibu is a renowned luxury restaurant situated in the beautiful coastal city of Malibu, California. Part of the globally acclaimed Nobu Hospitality group, Nobu Malibu combines exquisite Japanese cuisine with stunning ocean views, creating an exceptional dining experience for its guests. Nobu is widely recognized for its innovative dishes, impeccable service, and high standards in hospitality, making it a sought-after destination for discerning patrons and VIP guests. The establishment thrives on delivering an exclusive and memorable environment, ensuring every visitor feels like a valued guest. Nobu Malibu is committed to maintaining its reputation as a leader in the hospitality... Show More
Job Requirements
- High school diploma or equivalent vocational training certificate required
- Bachelor degree or hotel management degree preferred
- Minimum of two years’ luxury travel or hotel sales management experience required
- Ability to utilize computer software and hardware
- Ability to work flexible hours including weekends and holidays
- Must be customer-service oriented with excellent hospitality skills
- Ability to stand, move, and perform sedentary work for extended periods
- Must adhere to hotel safety guidelines and use personal protective equipment appropriately
Job Qualifications
- Experience selling for a luxury hotel brand preferred
- Ability to develop relationships with diverse clientele
- Attention to detail
- Passion for exceeding client expectations
- Highly organized and results-oriented
- Excellent written, verbal, and interpersonal communication skills
- Strong negotiation skills
- Computer literacy in various applications
- Positive attitude and team-based approach
- Ability to work flexible hours including weekends and holidays
Job Duties
- Manage all direct inquiries and reservations from start through completion
- Build and maintain relationships with guests and third-party representatives
- Capture guest preferences and communicate to operational teams in advance
- Offer upsells on higher-level rooms and ancillary services to drive revenue
- Prospect past guests for future stays to maintain base business
- Action arrivals report and ensure communication of special requests to operational team
- Prepare regular reports including lost business and turn-down reports
- Organize and participate in site visits and familiarizations
- Utilize software to track, solicit, book, and follow up on accounts
- Implement directives from the General Manager
- Uphold the highest standard of customer service at all times
- Perform any additional assigned tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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