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VIP Concierge

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Exact $19.20
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
flexible schedule
Professional development opportunities
Employee Discounts
Equal opportunity employer

Job Description

Legends Global is a premier leader specializing in the management of privately managed public assembly facilities. Renowned for its commitment to operational excellence, the company operates a variety of high-profile venues, catering to diverse audiences and ensuring premium experiences for guests and clients alike. Among Legends Global's managed venues is The Greek Theatre, located in Los Angeles, California, a nationally recognized and iconic amphitheater known for hosting a wide array of concerts, cultural events, and performances. The Greek Theatre blends historic charm with modern amenities, attracting thousands of visitors annually who seek not only entertainment but also outstanding customer service... Show More

Job Requirements

  • Must be 18 to apply
  • Received high school diploma or GED
  • At least six months customer service experience preferred
  • Must be able to work irregular hours including late nights, weekend and/or holidays as needed
  • Must be able to stand and/or walk for hours at a time
  • Must be comfortable working outdoors in both hot and cold weather
  • Ability to deal tactfully in stressful situations and stay calm under pressure
  • Professional presentation, appearance, and work ethic
  • Ability to speak and understand English
  • Must be able to work in a fast-paced, diverse environment
  • Convey strong verbal and interpersonal skills
  • Follow oral and written instructions and communicate effectively with others in both oral and written form

Job Qualifications

  • 18 years or older
  • High school diploma or GED
  • At least six months customer service experience preferred
  • Entertainment industry experience a plus
  • Ability to deal tactfully in stressful situations and stay calm under pressure
  • Professional presentation, appearance, and work ethic
  • Ability to speak and understand English
  • Ability to work in a fast-paced, diverse environment
  • Strong verbal and interpersonal skills
  • Ability to follow oral and written instructions and communicate effectively with others in both oral and written form
  • Spanish speaking is a plus

Job Duties

  • Assist in creating the VIP experience for clients with outstanding customer service in a high-pressure environment
  • Provide exceptional customer service by addressing and resolving guest inquiries and concerns
  • Ensure box suites, VIP lounge and other VIP areas are set up to standard, including cleanliness and presentation, according to plan provided by senior sales manager
  • Physically move chairs, tables, and other equipment in the box suites and other VIP areas
  • Assist ushers in guiding guests to their seats and providing necessary directions or information
  • Occasionally take pictures of VIP guests in premium areas as requested by senior sales manager
  • Review and distribute tickets/credentials for guest lists
  • Check for proper credentials for access to VIP areas
  • Answer general questions about the theatre and provide assistance when needed
  • All other duties and responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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