Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Work Schedule
Flexible
Night Shifts
Benefits
Flexible Schedule
Health Insurance
Paid Time Off
Employee Discounts
Professional Development
Retirement Plan
performance bonuses
Job Description
Live Nation Entertainment is a global leader in live entertainment, renowned for producing and promoting concerts, festivals, and events that captivate millions of fans across the world. As the parent company of House of Blues, a prominent chain of music venues and restaurants, Live Nation offers a dynamic and exciting work environment where passion for music and excellent customer service converge. The company is committed to creating memorable experiences for guests by blending top-notch entertainment with exceptional hospitality. Dedicated to fostering a culture of innovation, inclusivity, and professionalism, Live Nation seeks individuals who embody an entrepreneurial spirit, resourcefulness, and a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in serving upscale dining and nightlife venues
- Flexible schedule with ability to work late hours
- Responsible Alcohol Awareness Training Certification or equivalent
- Ability to manage cocktail tray service and basic food service
- Must be capable of handling intoxicated guests appropriately
- Ability to lift or move up to 25 pounds using proper lifting techniques
- Tolerance of diverse cultures, music and art forms
Job Qualifications
- High school diploma or equivalent
- Minimum 2 years experience serving in upscale dining and nightlife venues
- Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
- Responsible Alcohol Awareness Training Certification or equivalent
- Ability to deal with intoxicated guests positively and safely
- Tolerance of all cultures, music and art forms
- Cash handling experience preferred
- Basic knowledge of wines, spirits and mixology preferred
- Experience recognizing valid IDs preferred
- Experience in live music environment preferred
Job Duties
- Anticipate and respond to guests' needs
- Strong working knowledge of all beverages
- Answer guest questions, make recommendations, suggestively sell beverages and menu items
- Take orders and communicate drink orders to bar through Point of Sales system
- Deliver drinks, maneuvering trays through large crowds
- Maintain line of sight and atmosphere control by circulating through work area throughout shift
- Remove dirty glasses and dishes from tables including lifting and moving bus tubs up to 25 pounds
- Keep tables clean and wiped
- Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
- Maintain House of Blues safety and sanitation standards
- Follow housekeeping standards per HOB policy
- Keep current on all standard operating procedures
- Request identification from guests who appear under 30 years
- Ensure responsible alcohol service per local laws and HOB policies
- Recognize when guests are too intoxicated and refuse further service courteously, notifying manager
- Receive and process payments including cash, credit cards, and Traveler's checks according to HOB policy
- Process comp and void checks as per policy
- Exhibit professional grooming standards
- Attend pre-shift meetings conducted by Manager on Duty
- Assist other servers and staff as needed
- Understand and execute Bottle Service standards and procedures flawlessly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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