Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Work Schedule
Day Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
day-one medical coverage
wellness programs
Job Description
PENN Entertainment is a leading provider in the integrated entertainment, sports content, and casino gaming industry across North America. With 43 destinations and a robust online presence through ESPN BETTM and theScore Bet Sportsbook and CasinoR, PENN Entertainment has established itself as a trusted name that delivers thrilling experiences to millions of customers. The company's commitment goes beyond just providing entertainment; PENN emphasizes values such as diversity, sustainability, and community engagement, ensuring a positive impact on its employees, vendors, and the planet. The work environment at PENN is dynamic and fast-paced, where team members are driven by passion and enthusiasm... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum of one to three months of related experience and/or training
- Ability to prepare, read and comprehend documents
- Ability to write reports and correspondence
- Ability to speak and communicate effectively with individuals and groups
- Ability to accurately calculate figures and amounts
- Ability to apply common sense understanding to carry out instructions
- Must be at least 21 years of age
- Ability to qualify for any and all licenses or permits required by law
- Ability to lift and/or move 25 pounds frequently
- Ability to stand, walk, stoop, kneel, crouch or crawl regularly
- Ability to work in a loud environment
Job Qualifications
- High school diploma or GED
- Ability to prepare, read and comprehend documents
- Ability to write reports and correspondence
- Ability to speak and communicate effectively with individuals and before groups of people
- Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Must be at least 21 years of age
- Ability to qualify for any and all licenses or permits required by local, state or federal law
Job Duties
- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service
- Retrieve, prepare, display, sell and serve products to customers including but not limited to alcoholic and non-alcoholic beverages
- Pour, mix or prepare ingredients such as liquor, soda, water or fruit juice to prepare beverages as ordered including drawing from taps or pouring from bottles
- Ensure that garnish items are adequately prepared and stocked including proper preparation of such items as lemons, limes, olives, celery and cherries
- Prepare and serve food to bar guests
- Follow appropriate food and beverage handling procedures to ensure safe, quality products
- Maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures
- Complete all assigned opening and closing sidework
- Complete sales to customers including appropriate use of cash register, Micros or other software or hardware, making change, processing credit transactions or comps, making deposits, and accounting for money in registers before and after shifts
- Check out with supervisor or manager before leaving shift
- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all areas including but not limited to wiping down bar areas, trading out or emptying ashtrays, removing trash, wiping down bottles or glasses, cleaning mirrors, stainless components, refrigerators, shelves, ice bins and garnish containers
- Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors in the bar area
- Ensure supplies are stocked as needed including but not limited to plates, napkins, tableware, condiments and food products including ensuring that supplies are stocked for the next shift
- Attend all departmental and company training programs or meetings as directed
- Compile information, complete and submit reports as needed
- Adhere to all company policies and procedures
- Adhere to all gaming laws and regulations
- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter
- Meet department uniform, appearance and grooming requirements
- Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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