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Job Overview
Job Description
Campus Living Villages (CLV) is a global provider specializing in the management of student accommodation. Serving thousands of students across multiple countries, CLV operates vibrant residential communities that aim to provide safe, engaging, and supportive living environments tailored to student needs. As a company committed to excellence, CLV combines comprehensive property management with a focus on enriching the student experience through innovative residence life programs and community integration. This dynamic approach helps foster academic success and personal growth among residents, supported by professional teams dedicated to maintaining high standards and creating a sense of community within each village.
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Job Requirements
- Bachelor's degree in business administration hospitality management or a related field
- Minimum 5 years of senior management experience preferably in student accommodation or related residential services
- Proven track record in financial management including budgeting forecasting and reporting
- Strong leadership capabilities with experience in team training and development
- Knowledge of federal state and local regulations and compliance standards
- Excellent communication skills
- Ability to manage legal and HR issues in coordination with Head Office
- Competence in marketing and sales within a residential or hospitality context
- Ability to respond effectively to emergencies and ensure student safety
- Experience working with university partners and community organizations
Job Qualifications
- Bachelor's degree in business administration hospitality management or a related field
- Proven experience in senior management preferably within student accommodation or a related residential services environment
- Strong financial acumen with experience in budgeting forecasting and financial reporting
- Excellent leadership and people management skills with the ability to develop and motivate teams
- Demonstrated knowledge of relevant federal state and local regulations and compliance requirements
- Effective communication and interpersonal skills for building strong relationships with university partners staff residents and community
- Experience in marketing and sales strategies relevant to residential services
- Ability to handle legal and human resources matters collaboratively with legal and HR teams
- Skilled in crisis management and emergency response
- Familiarity with residence life programming and student engagement initiatives
Job Duties
- Prepares manages recommends and implements changes in the Village business plan to ensure profitability is maximized and financial targets are realized
- Prepare and manage strategic financial decisions including budget applicable reports data analysis and cash flow forecasting management
- Recruits trains supervises and manages Village staff to achieve highest possible customer service attainable ensuring compliance with all applicable policies and procedures
- Creates a Servant Leadership based environment in which employees can be successful at CLV
- Coaches staff on performance improvement
- Provides opportunities for staff to acquire and use new skills
- Recognizes staff for accomplishments
- Knows the Village Handbook and the Rules and Regulations and enforces them consistently
- Conducts regular staff meetings
- Initiates proactive and responsive communications with staff
- Promotes an environment where Village staff know they are part of CLV regional and global
- Ensures compliance with all agreements leases and contracts pertaining to the Village
- Ensure compliance with CLV policies and procedures
- Ensures compliance with federal state and local regulatory agencies
- Recognizes and responds to all Village HR issues and collaborate with Head Office Human Resources to ensure legal compliance and consistent application of CLV policies and procedures
- Manages legal matters at Village level with support of Head Office legal counsel
- Ensures that required postings are posted in appropriate locations and in a timely manner
- Prepares and distributes daily weekly monthly quarterly and annual reports to owners Head Office and external stakeholders as indicated in any of the legal agreements including reports for the University and financial providers
- Establishes and maintains a risk and incident log
- Implements a work order system within the Village for all facility and safety related matters
- Ensures that the facility is maintained to the highest possible standards
- Ensures that student safety and security is always the main priority in the operation of the village
- Collaborates with facilities to monitor the make ready plan conduct consolidation plans create contracts and request bids monitor vendors and communicate and document issues of concern
- Attends to emergencies or problem situations in an efficient and effective manner to ensure the safety and wellbeing of all residents
- Ensures that the Occupational Health and Safety procedures and policies are implemented at all levels throughout the residence
- Identifies and pursues new development opportunities on the Village site and immediate surrounding area
- Acts as primary contact with the university in negotiating opportunities with Corporate Office Development team in support
- Prepares implements and manages a detailed annual marketing plan for the promotion of the residences to ensure the residence is promoted effectively within the University as well as to the broader community
- Collaborates with VP or AVP Operations and Head Office Marketing Department as needed
- Ensures that key tools such as the Village website and social media sites are always up to date and relevant
- Actively promotes the Village to target markets and to conference clients at the appropriate times to maximize occupancy
- Develops and maintains a partnership with the University faculty and administrative staff on a strategic level
- Develops relationships across a variety of university departments
- Seeks out opportunities to be involved in university operations by volunteering to serve on university committees and task forces
- Works in tandem with the University to achieve a mutual environment in which the students can be successful
- Provide guidance and leadership to students directly and through the supervision of student residential staff
- Implement and maintain an active student life program incorporating direction and structure provided by Campus Living Villages via its Residence Life Program
- Establishes a positive presence in the community to raise awareness of CLV
- Participates in community and university events
- Participates in a community business association
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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