Villa Experience Curator (Host/Butler/Concierge)

Scottsdale, AZ, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $27.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Employee assistance program

Supplemental benefits

401K Matching

Employee Discount Program

Vacation Time

Sick Time

Job Description

Hilton Scottsdale Resort & Villas is a distinguished luxury resort known for its exceptional service, elegant accommodations, and prime location in Scottsdale, Arizona. As part of the renowned Hilton brand, this resort offers guests an elevated experience combining comfort, sophistication, and personalized attention. The property features beautiful villas that serve as exclusive retreats for guests seeking a blend of relaxation and refined hospitality. With an emphasis on providing memorable stays, Hilton Scottsdale Resort & Villas is committed to delivering impeccable service standards and unique experiences tailored to each guest's preferences.

The Villa Butler role at Hilton Scottsdale Resor... Show More

Job Requirements

High school diploma or equivalent required
minimum 1-2 years of experience in luxury hotels, fine dining, concierge, or butler service preferred
prior food and beverage service experience strongly desired
ability to multitask and prioritize effectively
excellent communication and interpersonal skills
knowledge of Scottsdale area dining, culture, and attractions
professional demeanor and high attention to detail
capacity for discretion and confidentiality

Job Qualifications

High school diploma or equivalent
hospitality or culinary education preferred
minimum 1-2 years of experience in luxury hotels, fine dining, concierge, or butler service preferred
prior food and beverage service experience strongly desired
exceptional interpersonal and communication skills
strong knowledge of Scottsdale area dining, activities, and attractions
food and beverage service knowledge and presentation skills
ability to multitask, prioritize, and anticipate guest needs
professional, polished, and detail-oriented approach with a 'whatever it takes' attitude
high level of discretion and confidentiality
strong collaboration skills to partner effectively with multiple departments

Job Duties

Welcome guests and orient them to their Villas with warmth and professionalism
anticipate guest needs by learning preferences and creating customized experiences
provide unpacking, packing, wardrobe care, and in-villa amenity services upon request
facilitate in-villa dining, cocktail service, and event set-ups including food and beverage presentation
arrange dining, spa, golf, entertainment, and transportation reservations
offer personalized recommendations for Scottsdale's dining, culture, and attractions
coordinate seamlessly with housekeeping, culinary, engineering, and other resort teams to ensure flawless execution of guest requests
organize special celebrations, events, and personalized experiences within the Villa
inspect Villas prior to guest arrival to ensure readiness, cleanliness, and functionality
restock and maintain villa amenities, pantry items, and supplies
report and follow up on any maintenance or service issues to maintain the highest standards
uphold Hilton service culture and brand standards at all times
ensure a safe, clean, and organized work environment
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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