Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $27.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401K Matching
Employee Discount Program
Vacation Time
Sick Time
Job Description
Hilton Scottsdale Resort and Villas is a prestigious luxury resort located in Scottsdale, Arizona, renowned for offering an exceptional guest experience through its elegant accommodations and comprehensive amenities. This resort seamlessly combines the natural beauty of the desert landscape with sophisticated comfort and personalized services, creating a premier destination for travelers seeking both relaxation and adventure. The property features beautifully appointed villas and rooms, extensive recreational facilities, dining options, spa services, and event spaces, making it a sought-after location for vacations, business, and special occasions. Hilton brands are globally recognized for their commitment to hospitality excellence, and Hilton Scottsdale Resort... Show More
Job Requirements
- Successful completion of a background check is required prior to employment
- high school diploma or equivalent
- minimum 1-2 years experience in luxury hospitality or related service roles
- strong knowledge of food and beverage service
- excellent communication and interpersonal skills
- ability to multitask and prioritize guest needs
- high discretion and confidentiality
- ability to work various shifts
- professional appearance and attitude
Job Qualifications
- Minimum 1-2 years of experience in luxury hotels, fine dining, concierge, or butler service preferred
- prior food and beverage service experience strongly desired
- high school diploma or equivalent required
- hospitality or culinary education preferred
- exceptional interpersonal and communication skills
- strong knowledge of Scottsdale area dining, activities, and attractions
- food and beverage service knowledge and presentation skills
- ability to multitask, prioritize, and anticipate guest needs
- professional, polished, and detail-oriented with a whatever it takes attitude
- high level of discretion and confidentiality
- strong collaboration skills to partner effectively with multiple departments
Job Duties
- Welcome, escort, and orient guests to their Villas with warmth and professionalism
- anticipate guest needs by learning preferences and creating customized experiences
- provide unpacking, packing, wardrobe care, and in-villa amenity services upon request
- facilitate in-villa dining, cocktail service, and event set-ups, including food and beverage presentation
- arrange dining, spa, golf, entertainment, and transportation reservations
- offer personalized recommendations for Scottsdale's dining, culture, and attractions
- coordinate seamlessly with Housekeeping, Culinary, Engineering, and other resort teams to ensure flawless execution of guest requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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