Vice President of Strategic Accounts

San Diego, CA, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $210,000.00 - $265,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Short term disability insurance
long term disability insurance
Paid Maternity Leave
paid paternity leave
Tuition Reimbursement
Life insurance
Employee assistance program
wellness programs
Discounts on travel insurance

Job Description

Generali Global Assistance is a prominent leader in the travel insurance and assistance industry, proudly part of the Europ Assistance Group. The North American branch distinguishes itself by offering a diverse and inclusive workplace where employees are empowered to make a meaningful impact in the lives of their clients. The company is committed to providing exemplary white glove service while maintaining a strong focus on corporate responsibility and environmental stewardship. This dedication to quality service and social responsibility fuels the company culture, making Generali Global Assistance an employer of choice for professionals passionate about excellence and integrity.

The organiz... Show More

Job Requirements

  • 7+ years of account management experience in products and services required
  • Proven client management and client advocacy experience required
  • Proven success presenting and discussing solutions with C-level and other decision-makers required
  • High school diploma or equivalent (GED) required
  • 30% travel required

Job Qualifications

  • 7+ years of account management experience in products and services required
  • Leisure travel market experience preferred
  • Proven client management and client advocacy experience required
  • Proven success presenting and discussing solutions with C-level and other decision-makers required
  • Knowledge of commercial policies preferred
  • High school diploma or equivalent (GED) required
  • Bachelor’s degree preferred
  • Master’s degree a plus

Job Duties

  • Budget and expense tracking and accountability
  • Manage multiple projects, prioritize work and balance strategic and tactical issues
  • Analyze market trends, impact to portfolio with recommendations on product strategy
  • Develop and conduct monthly and quarterly business reviews with support from the BI team
  • Collaborate with direct reinsurance, policy forms and actuaries for product development and risk management
  • Work with the international team on multinational deployments
  • Develop internal dashboards to track sales, internal cost allocations and overall profitability
  • Work with internal teams to resolve customer complaints
  • Be a strong role model for the corporate values and principles of the organization
  • Proactively challenge the client and sales/client management team to think strategically about solutions for their business challenges that result in additional products and services
  • Develop and maintain annual Account Strategy Plans
  • Advocate internally for partners best interest by effective and open dialogue with internal partners
  • Obtain knowledge of competitor's services/products and counter with enhanced products, processes, or expert advice
  • Establish renewal strategies and ensure flow and communication to all external and internal parties
  • Prepare renewal proposals and RFPs
  • Responsible for maintaining knowledge about assigned accounts and ensuring that client information is accurate across Company

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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