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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $116,000.00 - $185,800.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Travel reimbursement
Professional development opportunities
performance bonuses
Job Description
Team JCK LLC and KBR Group LLC are independent franchisees operating under the prestigious Carl Karcher Enterprises umbrella, which is renowned for its dedication to delivering high-quality restaurant services and creating an engaging customer experience. Collectively, these franchisees manage multiple restaurant brands, each striving to uphold the core values of the parent company while focusing heavily on operational excellence, customer satisfaction, and sustainable growth in a highly competitive hospitality industry. The combined entity boasts a commitment to fostering strong, value-driven leadership and an inclusive culture designed to empower employees across all levels. This work environment supports professional development through coaching,... Show More
Job Requirements
- Bachelor’s degree preferred or equivalent combination of education and experience
- proven executive leadership in multi-unit, multi-brand restaurant operations
- expertise in change management and organizational transformation
- advanced financial, analytical, and strategic planning skills
- strong data literacy with ability to leverage technology and dashboards to drive operational decisions
- exceptional communication, coaching, and influence skills
- experience leading geographically dispersed teams
Job Qualifications
- Proven executive leadership in multi-unit, multi-brand restaurant operations
- expertise in change management and organizational transformation
- advanced financial, analytical, and strategic planning skills
- strong data literacy with ability to leverage technology and dashboards to drive operational decisions
- exceptional communication, coaching, and influence skills
- experience leading geographically dispersed teams
- bachelor’s degree preferred or equivalent combination of education and experience
Job Duties
- Provide executive oversight and strategic direction to all Directors of Operations
- translate organizational vision into clear expectations for operational leaders
- build and sustain a strong leadership bench through coaching, mentoring, and development
- establish performance expectations and accountability structures for operational leadership
- model company values in all decisions, behaviors, and leadership practices
- promote employee engagement, retention, and psychological safety
- maintain a visible presence in field operations
- collaborate across departments to establish consistent operational standards and governance
- lead enterprise-wide change initiatives, including new systems, processes, and standards
- ensure 100% compliance with operational policies across all brands and locations
- partner with People Operations, IT, and Accounting to optimize enterprise tools and technology
- leverage technology to monitor performance and drive continuous improvement
- own operational financial outcomes across all brands, including sales, margins, and labor efficiency
- drive performance conversations and turnaround plans for underperforming locations
- review and approve operating budgets in collaboration with CFO and Directors of Operations
- analyze P&L trends and implement corrective actions to achieve goals
- identify opportunities for cost savings, efficiency, and revenue enhancement
- implement and uphold the EOS framework across operations
- align operational priorities with company Rocks and L10 cadence
- ensure clear goal-setting, issue identification, and resolution
- maintain disciplined follow-through on commitments, scorecards, and action items
- partner with the leadership team to remove barriers to execution and enhance organizational transparency
- 100% attendance and reliable availability
- model and promote company values including compassion, communication, and collaboration
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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