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HHM Hotels

Vice President of Operations

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational development
Technology Reimbursements
Referral Bonus Program

Job Description

Managed by HHM Hotels, the Vice President of Operations role offers an outstanding opportunity to lead a dynamic regional team within a respected hotel management company dedicated to excellence in hospitality. HHM Hotels is known for managing a diverse portfolio that includes full-service, select-service, and lifestyle hotels, among both branded and independent properties. The company emphasizes a culture built on integrity, innovation, and operational excellence, striving to foster growth in revenue, guest satisfaction, and employee engagement across all properties. With a commitment to sustainable practices and legal compliance, HHM Hotels is dedicated to maintaining its strong reputation in the hospitality... Show More

Job Requirements

  • Bachelor of Science degree preferred
  • Extensive experience in hospitality operations leadership at regional level or higher
  • Proven financial and business acumen
  • Strong communication and interpersonal skills
  • Ability to travel frequently within the region
  • Capability to work extended hours and remain available to leadership as needed

Job Qualifications

  • Extensive hospitality operations experience with regional director or higher level leadership
  • Strong financial and business acumen with effective communication at the C-suite level
  • Experience managing a diverse portfolio of full-service, select-service, and lifestyle hotels
  • Ability to interact with stakeholders including associates, owners, and boards of directors
  • Bachelor of Science degree preferred

Job Duties

  • Interview, select, train, and coach associates ensuring performance aligns with brand standards and company values
  • Maintain a culture of honesty, communication, and personal growth while building collaborative relationships
  • Set and maintain operational protocols and standards holding the team accountable
  • Develop and implement strategic regional plans and individual property initiatives to achieve profit, sales, and market share goals
  • Communicate and reinforce brand vision, values, and identities to hotels and teams
  • Analyze hotel performance indicators and trends to develop targeted strategic plans for improvement
  • Oversee plan execution by utilizing field teams and central resources to drive business results
  • Build strong owner and management company relationships to foster engagement in performance plans and revenue growth
  • Manage conflicts effectively with owners and operators to drive optimal results
  • Take corrective actions to enforce brand standards and recognize hotel performance
  • Contribute to developing operating concepts, processes, and guidelines for the hotel portfolio
  • Participate in developing corporate strategies to support customer service, brand identity, and revenue goals
  • Analyze hotel performance data to improve guest services and loyalty
  • Ensure compliance with legal obligations and promote sustainability practices in hotel operations

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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