Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $200,000.00 - $225,000.00
Work Schedule
Standard Hours
Benefits
Ski/mountain perks
Employee Discounts
401(k) retirement plan
Employee assistance program
Professional Development
Health Insurance
Dental Insurance
Vision Insurance
Free ski passes for dependents
Critical Illness and Accident plans
Job Description
Vail Resorts is a globally renowned hospitality and mountain resort company that owns and operates some of the most prestigious destination resorts worldwide, including regional and local ski areas near major cities. With a robust network that connects these resorts, Vail Resorts is committed to delivering exceptional guest experiences through impeccable service and innovative operations. The company fosters a culture dedicated to creating the Experience of a Lifetime for both employees and guests alike. Their commitment to excellence and continuous growth is backed by a talented team of ambitious leaders, innovators, and creators eager to expand their potential and drive... Show More
Job Requirements
- 7+ years of senior leadership experience in hospitality operations and property management or vacation rentals
- Multi-site operational leadership experience
- Experience with spa, food and beverage, golf, or similar preferred
- Ability to manage executive-level relationships with homeowner associations including HOA presidents and boards
- Proven ability to navigate complex stakeholder environments and drive alignment between property operations and HOA governance
- Experience serving on HOA boards or community advisory groups preferred
- Proven track record achieving targeted financial and guest experience results
- Dedication to operational excellence and continuous improvement
- College degree preferred in Hospitality Administration or equivalent work experience
- Proficiency in Microsoft Office Suite
- Excellent oral and written communication skills
- Willingness to travel to resort locations as required
- At least 18 years of age
Job Qualifications
- 7+ years of senior leadership experience in hospitality operations and property management or vacation rentals
- Demonstrated expertise in managing executive-level relationships with homeowner associations including HOA presidents and boards
- Proven ability to navigate complex stakeholder environments, foster trust, and drive alignment between property operations and HOA governance
- Experience serving on HOA boards or community advisory groups is preferred
- Proven track record achieving targeted financial and guest experience results
- Consistent dedication to operational excellence, employer brand building and continuous improvement
- College degree preferred in Hospitality Administration or equivalent work experience
- Above average proficiency in Microsoft Office Suite required
- Excellent oral and written communication skills required
Job Duties
- Serve as primary support for the market senior leaders overseeing all lodging except for third-party managed properties in the markets
- Responsible for all results of the respective hospitality markets including financial, guest service, brand standards, employee experience, safety, and operational measures
- Responsible for the growth of the hotel and property management and rental management portfolio and services in the respective markets
- Partner with key stakeholders across the organization including mountain division, legal, sales, marketing, accounting, human resources, and IT to maintain and direct operations of the markets
- Maintain executive level relationships with vacation rental homeowners, HOA presidents and boards, and other external stakeholders
- Serve on boards in the local community based on needs and requirements
- Contribute as a core member of the Hospitality Senior Leadership Team on a recurring and regular basis
- Lead and inspire employees to achieve maximum performance and potential through rigorous prioritization and resource allocation
- Actively promote and enhance the company’s culture and vision through leadership and accountability for employee engagement
- Maintain high ethical and moral standards serving as an example to the team
- Work on special projects as requested by the VP/COO of Hospitality
- Work at all levels in the organization to identify innovative ideas and initiatives that will build value for the company
- Other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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