Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $99,400.00 - $159,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Paid Time Off
Performance bonus
Welfare programs
Job Description
PENN Entertainment is a dynamic leader in the entertainment and hospitality industry, renowned for its commitment to innovation, employee development, and guest satisfaction. As a pioneering organization that operates multiple gaming and hospitality properties, PENN is dedicated to creating an environment where employees can grow, thrive, and enjoy a fulfilling career. The company values a culture centered on fun, diversity, and continuous professional growth, fostering an atmosphere where team members are supported in achieving their full potential. At PENN, the days are fast-paced, and the team works collectively to deliver outstanding experiences to guests through superior service and operational excellence.Show More
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field
- minimum 10 years of experience in hospitality leadership roles
- demonstrated success in operational and financial management
- strong leadership and strategic thinking skills
- excellent communication and interpersonal abilities
- proficiency with budgeting and inventory management
- knowledge of regulatory compliance and safety standards
- ability to manage multiple departments effectively
- capacity to maintain confidentiality and professionalism
- availability to work flexible hours including weekends and holidays
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field
- extensive experience in hospitality leadership roles
- strong financial management skills
- proven ability to manage large teams and multiple departments
- excellent communication and interpersonal skills
- strategic planning and problem-solving capabilities
- knowledge of OSHA and regulatory compliance
- experience in budgeting and cost control
- ability to collaborate with cross-functional teams
- proficiency in hospitality management software
- commitment to customer service excellence
Job Duties
- Direct the overall operations and staff of Facilities, Food and Beverage, and Hotel Operations departments
- develop, implement, and manage operational goals
- monitor achievements of performance and profit objectives
- ensure scheduling is effective and efficient while maintaining labor costs and staffing objectives
- prepare, monitor, and adhere to budgets
- support and promote superior customer service
- make final decisions on hotel policies and resolve occupant complaints
- oversee master and direct bill accounts
- ensure all necessary tools and equipment are operational
- coordinate daily and weekly department meetings
- act as liaison between architects, designers, subcontractors, building officials, and executive management on engineering projects
- inspect completed work for conformance to blueprints and quality standards
- develop plans to serve expanding facility needs
- ensure OSHA standards are followed
- collaborate with Marketing to drive occupancy and maximize revenue
- make final financial decisions including room rates and menu pricing
- schedule repairs, maintenance, and installation of equipment
- work with outside vendors for cost-effective solutions
- develop and monitor preventive maintenance programs
- participate in executive management operating plans
- maximize daily revenue and manage costs and labor
- lead management and supervisory teams
- present operational updates and explain variances
- ensure quality control in product receiving, holding, and issuance
- connect operational challenges to strategic direction
- assist in designing and engineering food and beverage menus and hotel information
- implement and audit inventory and cost control systems
- ensure regulatory compliance
- maintain strict confidentiality
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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