Vice President of Hospitality

Baton Rouge, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $99,400.00 - $159,200.00

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) matching

Performance bonus

wellness programs

Career Development

Job Description

PENN Entertainment is a leading company in the gaming and hospitality industry, well-known for its dedication to providing exceptional experiences to its customers and fostering a workplace where employees thrive. The company operates a portfolio of premier properties and holds a reputation for innovation, integrity, and a passion for entertainment. At PENN Entertainment, employees are encouraged to be themselves and enjoy a dynamic, fast-paced environment where teamwork and enthusiasm are key drivers of success. This commitment to a positive culture and ongoing career development sets PENN Entertainment apart as a top employer in the sector.

The position of Vice... Show More

Job Requirements

Bachelor's degree in hospitality management, business administration or related field
Minimum of 10 years of experience in senior hospitality management roles
Proven track record of managing hotel operations, food and beverage, and guest services
Strong leadership and team management skills
Financial management experience including budget preparation and monitoring
Excellent customer service skills
Ability to handle multiple priorities and work under pressure
Knowledge of regulatory standards including OSHA
Effective communication skills
Capability to oversee projects involving architects, designers, and subcontractors
Commitment to maintaining confidentiality

Job Qualifications

Bachelor's degree in hospitality management, business administration or a related field
Extensive experience in hospitality management with proven leadership capabilities
Strong financial acumen and budget management experience
Excellent communication and interpersonal skills
Demonstrated ability to lead multiple departments and large teams
In-depth knowledge of hospitality operations including hotel, food and beverage, and guest services
Experience in strategic planning and execution
Knowledge of regulatory compliance and OSHA standards
Ability to work collaboratively with marketing and external vendors
Skilled in problem solving and decision making in a fast-paced environment

Job Duties

Directing the overall operations and staff of facilities, food and beverage, and hotel operations departments
Developing, implementing and managing operational goals and monitoring achievements of performance and profit objectives
Ensuring effective and efficient scheduling while maintaining labor costs and meeting staffing objectives
Preparing, monitoring and adhering to budgets and reporting budget concerns or deviations to executive management
Promoting and demonstrating superior customer service and ensuring standards are followed by all team members
Making final decisions about hotel policies, services, and resolving occupant complaints
Overseeing all master and direct bill accounts to ensure correct billing
Coordinating daily and weekly department meetings
Acting as a liaison between architects, designers, subcontractors, building officials and executive management on internal engineering projects
Inspecting completed work for conformance to blueprints, specifications and quality standards
Developing plans to meet and serve expanding facility needs
Ensuring OSHA standards are followed
Working closely with marketing to drive occupancy and maximize revenue
Making final financial decisions including setting room rates, menu pricing, and facilities policies and procedures
Scheduling repair, maintenance and installation of machines, tools and equipment
Working with outside vendors on cost-effective solutions for repairs, upgrades and projects
Developing, implementing and monitoring preventive maintenance programs
Participating with the executive management team in developing strategic and tactical operating plans
Maximizing daily revenue and effectively managing costs and labor
Leading management and supervisory teams for optimum operating efficiencies
Presenting updates and providing explanations and solutions to variances
Ensuring product receiving, holding and issuance are within quality and control standards
Assisting in designing food and beverage menus and hotel information
Implementing and auditing inventory and cost control systems and procedures
Ensuring compliance with all regulatory requirements and reporting issues
Maintaining strict confidentiality in all departmental and company matters

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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