Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $66,900.00 - $106,900.00
Benefits
Day 1 Benefits
401K Program
Company Perks
career opportunities
Advancement Programs
scholarships
Job Description
PENN Entertainment is a dynamic leader in the integrated entertainment, sports content, and casino gaming industry, operating 43 destinations across North America and offering online sports betting and iCasino gaming via ESPN BET and theScore Bet Sportsbook and Casino. The company prides itself on being more than just a provider of fun; it is deeply committed to values such as diversity, sustainability, community support, and career growth for its team members. PENN Entertainment offers a vibrant work environment where fast-paced, engaging entertainment is at the core of its operations, making it an exciting place for professionals who are passionate about... Show More
Job Requirements
- Bachelor's degree (B.A./B.S.) from an accredited four-year college or university, plus ten (10) years of progressive Food & Beverage management experience
- or equivalent combination of education and experience
- minimum three (3) years of experience directing a multi-unit Food & Beverage operation
- knowledge of all phases of Food & Beverage and Casino Beverage administration and cost control
- excellent written and verbal communication skills
- ability to maintain a high level of confidentiality and professionalism
- proficiency in Microsoft Office and Food & Beverage software systems
- ability to manage employees in a high-pressure environment
- strategic thinking regarding pricing, quality, marketing, customer satisfaction, and employee development
- ability to develop financial, business, and capital expenditure plans
- delegation, negotiation, and diplomacy skills
- excellent customer service, interpersonal, and organizational skills
- ability to maintain high energy and a proactive approach
- ability to interact diplomatically with guests, staff, and colleagues to resolve conflicts
- ability to work collaboratively and communicate effectively at all organizational levels
- extensive knowledge of food cost and labor analysis
- ability to present information and respond to questions
Job Qualifications
- Bachelor's degree (B.A./B.S.) from an accredited four-year college or university
- ten (10) years of progressive Food & Beverage management experience or equivalent
- minimum three (3) years of multi-unit Food & Beverage operation leadership
- strong knowledge of Food & Beverage and Casino Beverage services and administration
- skilled in cost control and budgeting
- excellent written and verbal communication
- proficiency in Microsoft Office and Food & Beverage software
- strong leadership and team management abilities
- strategic and operational planning skills
- effective delegation and negotiation
- excellent customer service and interpersonal skills
- high energy with proactive problem-solving
- diplomatic conflict resolution capability
- ability to collaborate across organizational levels
- expertise in financial, business, and capital expenditure planning
Job Duties
- Direct the overall operations and staff of the Food & Beverage department
- develop, implement, and manage operational goals and monitor performance and profit achievements
- ensure effective scheduling to maintain labor costs while meeting staffing and guest satisfaction objectives
- prepare, monitor, and adhere to budgets and report deviations to Executive Management/General Manager
- enthusiastically support and promote superior customer service in accordance with company standards
- direct all Food & Beverage and Casino Beverage operations
- manage departmental expenditures and resources
- formally present updates and provide explanations and solutions to variances
- ensure quality and control standards in product receiving, holding, and issuance
- address operational challenges strategically within a large organization
- assist in designing and engineering menus
- observe and monitor staff performance
- implement and audit inventory and cost control systems
- enforce safety and sanitation policies in compliance with regulations
- manage team member engagement by addressing feedback and grievances
- ensure regulatory compliance and report issues to Executive Management/General Manager
- maintain strict confidentiality in departmental and company matters
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.