Live Nation Entertainment, Inc. logo

Vibee - Ticketing Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $80,000.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Travel opportunities
Professional Development
Flexible work schedule

Job Description

Vibee is a dynamic and fast-growing company that specializes in creating unforgettable destination experiences for music fans around the world. Founded by industry giants Live Nation and Insomniac, Vibee has positioned itself at the forefront of the live entertainment scene, blending music, festivals, and immersive events on land and sea. The company designs curated activations and bespoke festival packages that transform ordinary events into exceptional, memorable moments. Vibee leverages the expertise and legacy of its founding partners to ensure world-class entertainment experiences that resonate with a diverse global audience. As a prominent player in the live event industry, Vibee is... Show More

Job Requirements

  • Must have a bachelor’s degree or equivalent work experience
  • Minimum of 4 years in music, concert, or event industry
  • Proficient in ticketing software and box office operations
  • Strong organizational and project management skills
  • Excellent communication and interpersonal abilities
  • Ability to handle multiple tasks under pressure
  • Proficiency with Google Suite, Airtable, Asana, and Microsoft Office
  • Must be willing to travel extensively including internationally
  • Able to work evenings and weekends as required
  • Capable of working in loud and dynamic environments
  • Must have work authorization in the U.S. without visa sponsorship
  • Ability to tolerate varying temperature climates during events

Job Qualifications

  • 4+ years of experience in music, concert, and/or event industry
  • Demonstrated knowledge of ticketing software, event programming, and box office operations
  • Bachelor’s degree or comparable work experience
  • Excellent inventory and project management skills
  • Strong critical thinking and problem solving abilities
  • Outstanding reporting and analysis skills
  • Impeccable organizational skills
  • Ability to prioritize, organize, and communicate effectively
  • Excellent interpersonal and communication skills
  • Proficiency in spreadsheets, Google Suite, Microsoft Office, Airtable, and Asana
  • Active problem solver with sense of urgency
  • Superior oral and written communication
  • Ability to work in fast-paced environments
  • Ability to travel extensively including international travel and work evenings and weekends
  • Ability to meet strict deadlines under pressure

Job Duties

  • Build events on the Vibee sales platform including seat maps
  • Monitor and track ticket sales producing comprehensive sales reports
  • Collaborate with the Event Programming Coordinator to maintain event builds
  • Develop and execute ticketing strategies including reserved seating and VIP packages
  • Manage ticket inventory and holds for events
  • Monitor Airtable and internal systems for order adjustments
  • Support onsite ticketing operations including box office activities and issue resolution
  • Train and onboard team members, clients, vendors, and partners
  • Ensure smooth internal order management and group ticket sales
  • Assist in seating assignments for reserved seating events
  • Document and maintain ticketing standard operating procedures
  • Develop relationships with ticketing integration partners
  • Collaborate with onsite Ticketing team for operational workflow
  • Liaise with Vibee Experience team for package fulfillment
  • Coordinate with Properties team for hotel inventory
  • Work with event production teams on ticketing alignment
  • Assist in quality control audits
  • Prepare and distribute sales summaries and forecasting reports
  • Ensure platform compliance with regulatory and financial standards
  • Provide ad hoc project support and identify process improvements

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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