Vibee - Seasonal Venue Event Manager
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $25.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
Vibee is a dynamic and innovative entertainment company specializing in creating unforgettable destination experiences for music and entertainment fans around the world. Founded by two industry giants, Live Nation and Insomniac, Vibee leverages its unique position to offer fans immersive opportunities at some of the most sought-after music and entertainment events, both on land and at sea. The company is dedicated to delivering high-quality, transformative moments through curated activations and bespoke festival packages, elevating the live event experience to new heights. With its strong connections to industry leaders and a passion for music and entertainment, Vibee has established itself as... Show More
Job Requirements
- Must possess work authorization in the U.S. without visa sponsorship
- Ability to tolerate loud noise levels and busy environments on site
- Willingness to work during evening and weekend hours to meet deadlines
- Must be willing to travel as required
- Ability to sit for extended periods and work in varying temperature climates
- Commitment to uphold safety and compliance standards
- Strong leadership and team management skills
Job Qualifications
- Minimum 3 years in event production with leadership experience in fan experience customer service or hospitality preferably in entertainment industry
- Demonstrated reputation for excellence supported by at least 5 professional references
- Superior communication and organizational skills with strong multitasking ability
- Proficient in Google Suite applications with emphasis on Google Sheets
- Ability to work long hours with a flexible schedule
- Capable of responding professionally to dynamic and unexpected event situations
- Willingness to work evenings and weekends as required by event schedules
Job Duties
- Supervise and guide the team ensuring efficient performance and quality standards
- Encourage and support staff maintaining a positive work environment
- Assign responsibilities covering all areas throughout shifts
- Provide on-the-job training and guidance for new employees
- Create and manage weekly staff schedules balancing workload and budget
- Monitor staff breaks in line with labor laws and uphold policies
- Address staffing issues promptly collaborating with HR when necessary
- Ensure smooth execution of daily operational tasks
- Monitor availability of materials and equipment reporting shortages
- Handle customer and client concerns and complaints professionally
- Manage complex customer service situations requiring managerial attention
- Ensure staff adhere to health and safety guidelines
- Maintain compliance with company policies and regulatory standards
- Respond effectively to emergencies or crises
- Communicate clearly with team updating responsibilities during shifts
- Document incidents customer concerns and operational issues
- Provide feedback on performance and offer guidance for improvement
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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