Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
flexible scheduling
401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Referral Bonus Program
tuition support
Employee assistance program
pet discounts
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays
Job Description
West Lake Animal Hospital is a reputable, full-service animal hospital dedicated to providing outstanding care and exceptional client service. Located in a vibrant community, the hospital prides itself on fostering a welcoming environment for both pets and their owners. This thriving establishment focuses on compassionate veterinary medicine and promotes a team-oriented culture, encouraging continuous learning, professional development, and growth. The hospital is committed to diversity, equity, and inclusion, creating a workplace where employees feel valued, empowered, and able to bring their authentic selves to work. Their comprehensive approach to animal healthcare and client satisfaction places them as a trusted name... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a fast-paced customer service role
- ability to multitask and manage multiple responsibilities
- excellent verbal and written communication skills
- proficiency with basic computer systems
- ability to remain calm and professional under pressure
- genuine compassion for pets and their owners
Job Qualifications
- High school diploma or equivalent
- prior customer service experience
- excellent communication and interpersonal skills
- ability to multitask and stay organized
- basic knowledge of animal health and veterinary procedures
- strong critical thinking and problem-solving abilities
- team-oriented mindset with ability to work independently
Job Duties
- Let your passion for excellent patient care shine every day
- communicate with warmth, clarity, and confidence
- support teammates and welcome learning yours and theirs
- celebrate moments that matter like birthdays, babies, anniversaries
- listen attentively as clients share about their pets
- manage appointment scheduling and client check-ins efficiently
- maintain organized front-desk operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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