
Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
discounted Veterinary Care
educational assistance for veterinary technician programs
Teladoc
Large network of veterinary professionals
Opportunity to impact community
Professional development opportunities
Comprehensive benefits package
Job Description
Suburban Animal Hospital is a well-established veterinary practice based in Gainesville, FL. This seven-doctor practice is dedicated to delivering comprehensive, high-quality veterinary care with a strong focus on exceptional client service and the well-being of animal patients. The hospital maintains close collaborations with the local veterinary school and various rescue organizations, strengthening its community ties and commitment to animal welfare. With a team-oriented environment, Suburban Animal Hospital promotes a positive workplace culture that values hard work, eagerness to learn, and a good attitude. The hospital believes that a welcoming smile and compassionate service are essential to its client and patient... Show More
Job Requirements
- Flexible schedule including some weekend and holiday shifts
- Ability to use standard office and business equipment
- Strong verbal and written communication skills
- Experience with veterinary software preferred
- Possession of organizational skills
- Ability to manage stressful situations
- Must demonstrate empathy and compassion
- Ability to prioritize multiple tasks calmly and effectively
Job Qualifications
- Experience with veterinary software preferred
- Knowledge of veterinary medical terminology and procedures
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
- Ability to work independently on assigned tasks and accept direction
- Possession of organizational skills
- Critical thinking skills to evaluate alternatives and problem-solving approaches
- Excellent customer service skills
- Compassion and empathy toward clients and animals
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, including referral documentation and previous medical history
- Assist all clients by providing necessary instructions, information, and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Provide excellent customer service and communicate professionally
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations, and all other hospital services and procedures
- Maintain a positive attitude in all interactions with clients, pets, and teammates
- Demonstrate empathy toward clients and compassion and respect for pets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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