Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.00 - $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
discounted Veterinary Care
educational assistance
telehealth services
Professional network access
Career growth opportunities
Supportive team environment
competitive hourly wage
Job Description
Best Friend Veterinary Hospital is a full-service animal hospital located in Braselton, Georgia. Known for its comprehensive approach to veterinary care, the hospital caters to a wide range of pet health needs, including emergency treatment, surgical procedures, dental care, and routine wellness appointments. With experienced veterinarians at the helm, they are dedicated to treating serious medical conditions while also emphasizing preventive health strategies to ensure long-term well-being for every pet. The facility is thoughtfully designed to be comfortable, kid-friendly, and calming to both pets and their owners, creating an inviting environment where pets can feel at ease during their visits.<... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a customer service or veterinary environment preferred
- Ability to utilize standard office and business equipment
- Must have strong communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Empathy toward clients and compassion for pets
- Availability to work weekends and holidays as needed
Job Qualifications
- Knowledge of veterinary medical terminology and procedures
- Experience with veterinary software preferred
- Excellent customer service skills
- Strong verbal and written communication skills
- Ability to manage stressful situations
- Critical thinking and problem-solving abilities
- Flexibility including some weekend and holiday shifts
- Possession of organizational skills
- Ability to work independently and accept direction
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
- Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian's instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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