Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
discounted Veterinary Care
educational assistance
Teladoc
Collaborative network
Professional development opportunities
Flexible Schedule
Positive work culture
Job Description
Bees Ferry Veterinary Hospital is a premier full-service animal hospital located just 20 minutes outside of downtown Charleston, South Carolina, an area renowned for its charming historic district and proximity to multiple beautiful beaches. This well-established veterinary hospital is accredited by the American Animal Hospital Association (AAHA), a recognition that affirms its commitment to the highest standards of veterinary care and client service. With a team of seven dedicated Doctors of Veterinary Medicine (DVMs), Bees Ferry is equipped to provide comprehensive and compassionate health care services exclusively for dogs and cats. The hospital incorporates state-of-the-art technology such as electronic medical... Show More
Job Requirements
- Flexible schedule including some weekend and holiday shifts
- ability to utilize standard office/business equipment
- possession of organizational skills
- must have strong verbal and written communication skills
- experience working in a customer service role
- ability to work independently and as part of a team
- critical thinking and problem solving abilities
Job Qualifications
- Experience with veterinary software preferred
- knowledge of veterinary medical terminology and procedures
- strong verbal and written communication skills
- ability to manage stressful situations with good judgment
- critical thinking skills to identify strengths and weaknesses of alternative solutions
- organizational skills
- ability to work independently and accept direction
- excellent customer service skills
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- prioritize multiple tasks in a calm, organized manner
- maintain proper documentation through client and pet records, including referral documentation and medical history
- assist clients by providing necessary instructions, information and invoices, dispense prescription items per veterinarian's instructions, and schedule future appointments
- utilize hospital computer systems to document medical records and communicate with clients and teammates
- manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following cash and credit card handling procedures, and performing proper opening and closing procedures
- advocate for pets through client education on preventative care, pet health needs, treatment recommendations and hospital services
- maintain a positive attitude in all interactions with clients, pets, and teammates
- demonstrate empathy toward clients and treat pets with compassion and respect
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: