
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Standard Hours
Benefits
Flexible compensation
401(k) matching
Roth Retirement Savings Plan
Flexible spending account
529 Savings Plan
Tuition Support Program
Referral Bonus Program
Health Insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Paid parental leave
Sick Time
Paid Time Off
Pet lab discounts
Pet product discounts
Pet food discount program
Quarterly team rewards bonus
Professional development opportunities
Continuing education allowance
Uniform allowance
Paid holidays
Employee assistance program
Employee Discount Program
Job Description
Pine Lakes Animal Hospital is a dedicated veterinary practice committed to offering exceptional veterinary care and outstanding client service. Located in a welcoming and friendly environment, Pine Lakes Animal Hospital combines professional expertise with compassionate care to ensure that every pet and pet parent receives personalized attention. The hospital operates with a collaborative team approach to maintain the highest standards in animal health and client satisfaction. As a full-service animal hospital, Pine Lakes provides a range of veterinary services including routine check-ups, diagnostics, treatments, and preventive care to pets in the community. The hospital emphasizes the importance of creating a... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in veterinary or customer service roles
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- proficiency with computer systems and software
- willingness to work Saturdays as required
- passion for animal welfare
- attention to detail
- ability to work in a fast-paced environment
Job Qualifications
- Prior experience in a veterinary, medical, or customer service setting preferred
- strong interpersonal and communication skills
- ability to multitask and remain calm under pressure
- detail-oriented with excellent organizational skills
- proficiency in basic computer systems
- experience with veterinary software such as Cornerstone, AVImark, or eVet is a plus
- passion for animals and commitment to client service excellence
Job Duties
- Greet clients and patients with professionalism, warmth, and empathy
- manage incoming phone calls, emails, and client inquiries
- schedule appointments efficiently to maximize hospital flow and client satisfaction
- maintain accurate and up-to-date patient and client records in practice management software
- coordinate client check-in and check-out, including processing payments and invoices
- provide education and support to clients about services, policies, and preventive care
- assist with managing prescription refill requests and communication with the medical team
- collaborate with veterinarians, technicians, and other staff to ensure seamless patient care
- maintain lobby cleanliness, organization, and overall client-facing areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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