Veterinary Receptionist- Nights and Weekends
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
Job Description
Calusa Veterinary Center is a full-service, AAHA accredited small animal hospital located in Boca Raton, FL. Serving the community for over 20 years, Calusa Veterinary Center prides itself on providing excellent veterinary care through a comprehensive range of diagnostic and preventative services. The hospital is equipped with state-of-the-art technology including digital radiography, digital dental radiography, in-house labs, CO2 laser, endoscopy, rhinoscopy, bronchoscopy, cold laser therapy, underwater treadmill, and ultrasound. Additionally, they offer advanced treatments like hyperbaric oxygen therapy, acupuncture, rehabilitation, and pain management. This 10,000 square foot, 24-hour general practice and emergency animal hospital employs 10 doctors and a large,... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or receptionist experience preferred
- Ability to work flexible night and weekend shifts
- Excellent communication skills
- Basic knowledge of veterinary terminology and protocols
- Proficiency in multi-tasking in a fast-paced environment
- Compassionate attitude towards animals and clients
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests
- Make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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