Veterinary Receptionist - Experience Required
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Flexible
Benefits
Flexible Schedule
competitive pay
supportive work environment
Opportunity for growth
Positive team culture
Employee Discounts
Continuing education support
Job Description
We are a well-established, high-volume veterinary practice located in Northport, Alabama, featuring a team of 2.5 dedicated doctors committed to providing compassionate and expert care for pets and their owners. Our clinic prides itself on delivering outstanding veterinary services in a welcoming and professional environment. We combine tradition with innovation, always striving to enhance both pet health outcomes and client satisfaction through continuous improvements and updates in our systems and facilities. Our clinic is currently undergoing exciting changes, including upgrades to our operational systems and renovations to our physical space, aimed at elevating the patient and client experience to new... Show More
Job Requirements
- Veterinary reception experience required
- AVImark experience strongly preferred
- Ability to learn and understand basic veterinary concepts
- Strong multitasking skills
- Strong communication skills
- Strong organizational skills
- Ability to work independently and as part of a team
- Professional, friendly, and calm under pressure
Job Qualifications
- Veterinary reception experience
- Experience with AVImark software preferred
- Ability to learn and understand basic veterinary concepts such as vaccines, preventatives, and common conditions
- Strong multitasking, communication, and organizational skills
- Ability to work both independently and as part of a team
- Professional and friendly demeanor
- Calm under pressure
Job Duties
- Provide excellent, compassionate client service both in person and over the phone
- Greet clients, check patients in and out, and manage payment processing
- Answer multi-line phone calls, screen needs, and schedule appointments
- Process incoming and outgoing mail and email and other client communications
- Maintain a clean and organized client lobby
- Accurately document client information, communication notes, and other patient data
- Escalate complex or sensitive situations to senior staff when needed
- Collaborate closely with the team to support smooth patient flow and a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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