Job Overview
Employment Type
Full-time
Part-time
Benefits
Flexible Schedule
competitive pay
Positive work environment
Opportunity for growth
supportive team
Training and Development
Job Description
Our veterinary practice is a well-established, high-volume animal care facility located in Northport, Alabama, operating with 2.5 doctors to provide quality veterinary services to our community. We take pride in offering compassionate and comprehensive care for pets, ensuring both animal health and client satisfaction. Our team is dedicated to creating a welcoming and professional environment for pets and their owners alike, constantly striving to improve our services through innovations and renovations. As a growing and dynamic practice, we emphasize the importance of flexibility and adaptability especially as we implement new systems and upgrade our facilities to enhance client and patient... Show More
Job Requirements
- Veterinary reception experience required
- AVImark experience strongly preferred
- Ability to learn and understand basic veterinary concepts
- Strong multitasking skills
- Excellent communication skills
- Highly organized
- Ability to work independently and as part of a team
- Professional and friendly demeanor
- Calmness under pressure
Job Qualifications
- Veterinary reception experience
- Familiarity with AVImark software preferred
- Ability to learn basic veterinary concepts such as vaccines, preventatives, and common conditions
- Strong multitasking skills
- Excellent communication skills
- Highly organized
- Ability to work independently and as part of a team
- Professional and friendly demeanor
- Calmness under pressure
Job Duties
- Provide excellent, compassionate client service both in person and over the phone
- Greet clients, check patients in and out, and manage payment processing
- Answer multi-line phone calls, screen needs, and schedule appointments
- Process incoming and outgoing mail and email and other client communications
- Maintain a clean and organized client lobby
- Accurately document client information, communication notes, and other patient data
- Escalate complex or sensitive situations to senior staff when needed
- Collaborate closely with the team to support smooth patient flow and a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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