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Veterinary Receptionist / Client Care

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Paid holidays
401k
pet care benefits
Flexible Schedule
competitive pay

Job Description

Summer Street Cat Clinic is a respected and trusted feline-exclusive veterinary establishment serving Western New York with two convenient locations in Buffalo, NY (downtown) and Getzville, NY (Amherst area). Proudly known as WNY's first cat-exclusive hospital, the clinic has been a cornerstone of the community for over 40 years. It has earned a reputation for providing the highest standard of care to its feline patients, fostering strong, lasting relationships with clients who entrust their cats' health to the clinic. Summer Street Cat Clinic is a certified Cat Friendly practice, ensuring a calm, welcoming environment that caters specifically to the needs... Show More

Job Requirements

  • high school diploma or equivalent
  • experience in customer service or veterinary reception preferred
  • excellent verbal and written communication skills
  • strong organizational skills
  • ability to work flexible hours including Saturday mornings
  • friendly and compassionate demeanor
  • basic computer proficiency

Job Qualifications

  • high school diploma or equivalent
  • previous experience in veterinary reception or client-facing roles preferred
  • strong communication and interpersonal skills
  • ability to manage multiple tasks effectively
  • proficiency with scheduling and record-keeping software
  • genuine passion for animal welfare
  • ability to work collaboratively within a team

Job Duties

  • greet and assist clients upon arrival
  • manage appointment scheduling and client communications
  • maintain accurate patient and client records
  • support veterinary staff with daily clinical tasks
  • handle billing and payment processing
  • ensure the reception area is welcoming and organized
  • participate in community events to promote clinic services

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location