Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $13.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Flexible spending account
Tuition Support Program
Paid Time Off
Job Description
Veterinary Services of Aiken is a respected veterinary clinic dedicated to providing comprehensive pet care and exceptional customer service to pet owners in Aiken and surrounding areas. As an integral part of the veterinary community, the clinic emphasizes advanced medical protocols combined with compassionate care for animals. Known for its skilled veterinary professionals and commitment to animal welfare, Veterinary Services of Aiken offers a professional and supportive environment that values each team member's contribution to the overall mission of improving animal health and wellbeing.
The clinic is currently seeking a full-time Client Care Representative (CCR) to join their te... Show More
The clinic is currently seeking a full-time Client Care Representative (CCR) to join their te... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work full-time four 10-hour days a week, Monday to Friday
- Ability to handle high call volumes and multitask effectively
- Comfortable with client communication technologies such as texting and online booking
- Must be comfortable around animals and veterinary clinic environments
- Ability to maintain a clean and organized workspace
- Good communication skills and customer service orientation
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Experience in veterinary settings is a plus but not required
- Strong communication and interpersonal skills
- Ability to learn and understand medical terminology
- Comfortable using client communication technology
- Ability to work well in a fast-paced environment
- Comfortable working around animals
Job Duties
- Answering phones and scheduling appointments
- Handling financial transactions accurately and efficiently
- Communicating with clients through two-way texting, emailing, and online booking
- Learning and applying veterinary medical protocols and terminology
- Maintaining a clean and neat lobby and client restroom
- Managing simultaneous high call volume and in-person client interactions
- Multitasking and switching between tasks while ensuring follow-up
Job Qualifications
Experience
No experience required
Job Location
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