Veterinary Receptionist

Kent, WA, USA|

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $18.00 - $19.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k paid time off

sick leave

Job Description

National Veterinary Associates (NVA) is a prominent global pet care organization dedicated to enhancing the lives of pets and the people who love them. With a vast network of over 1,000 hospitals, NVA is united by a passion for animal care and committed to supporting veterinary professionals in delivering exceptional treatment. NVA’s network not only connects employees to numerous professionals for shared learning and growth but also equips them with advanced technology and innovations designed to simplify their work and broaden the scope of care. The organization prides itself on empowering care teams with the resources and freedom to practice... Show More

Job Requirements

Minimum of 6 months job-related experience
ability to greet and assist clients courteously
proficiency in handling phone inquiries and scheduling
basic knowledge of office software
capacity to maintain cleanliness in client areas
good organizational skills
ability to document information accurately

Job Qualifications

Minimum of 6 months job-related experience
strong communication skills
basic computer proficiency
ability to manage multiple tasks efficiently
customer service orientation
ability to handle confidential information
team collaboration skills

Job Duties

Provides excellent and expeditious client experience
greets clients
responds to questions
processes incoming and outgoing pets
handles payments
answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments
handles incoming and outgoing mail and e-mail
monitors client waiting area to ensure cleanliness
documents and maintains client information, service data and other pertinent information within business operations software
escalates complex matters to senior staff

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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