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Veterinary Receptionist

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities

Job Description

Independence Veterinary Clinic is a dedicated animal care facility committed to providing compassionate and comprehensive veterinary services to our community. Recognized for our client-centered approach and high standards of care, Independence Veterinary Clinic prides itself on fostering a supportive environment for both our clients and staff. Our team works collaboratively to ensure pets receive the best medical attention, while their owners experience attentive and friendly service.

We are currently seeking a full or part-time front-desk receptionist to join our team. This vital position serves as the first point of contact for clients and their pets, playing an essential ro... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Passion for animal care
  • Proficiency with appointment scheduling and payment processing systems

Job Qualifications

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

Job Duties

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests
  • Make outbound calls for appointment reminders and follow-ups
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
  • Assist in maintaining cleanliness and organization to ensure a positive client experience

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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