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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
Job Description
River's Edge Animal Hospital was founded in 2021 by Dr. Kerri Blackburn and her partners at Veterinary Management Incorporated with the vision of providing high-quality medical care and excellent customer service to patients and clients within Rock Hill, Fort Mill, and the surrounding areas. The hospital boasts a modern facility featuring five exam rooms, a private dental suite equipped with digital dental x-ray capabilities, and a state-of-the-art surgical suite. Their team of skilled veterinarians are experienced in advanced diagnostic and treatment techniques such as ultrasound, endoscopy, and surgical laser in addition to routine general veterinary practice. Their commitment to exceptional... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or veterinary reception preferred
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of veterinary terminology and pet care preferred
- Proficiency in handling payments and scheduling software
- Ability to work Monday through Saturday during specified hours
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests
- Make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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