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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
Job Description
Animal Hospital of North Charleston is a full-service, modern animal hospital dedicated to providing the highest quality veterinary care in a pet-friendly atmosphere. Serving the communities of Berkeley, Charleston, and Dorchester County, the hospital prides itself on its compassionate team of veterinarians and support staff who are committed to delivering outstanding service to every pet and pet owner. This establishment focuses not only on advanced veterinary medicine but also on creating a welcoming environment where pets and their families feel comfortable and cared for throughout their visit. With a reputation for excellence in veterinary health, the Animal Hospital of North... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication skills
- Basic knowledge of veterinary terminology and procedures preferred
- Ability to handle multiple tasks in a fast-paced environment
- Reliable and punctual
- Friendly and professional attitude
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests
- Make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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