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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities
pet discounts
Job Description
Dogwood Trails Animal Hospital is a modern, state-of-the-art small animal hospital located in Bentonville, Arkansas. Established in October 2024, this veterinary facility is dedicated to providing comprehensive care to pets through all stages of life. Their services include preventative care, soft tissue surgeries, dental procedures, in-house diagnostic testing, ultrasound, and advanced digital full body and dental radiographs. Dogwood Trails prides itself on its commitment to compassionate and high-quality medical care for pets, making it a trusted healthcare provider in the community. The hospital aims to ensure that every visit is a positive experience for both pets and their owners through... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience as a veterinary receptionist or medical office assistant
- Strong organizational and multitasking skills
- Excellent communication skills
- Ability to remain calm, professional, and positive under pressure
- Basic knowledge of veterinary terminology and pet care
- Availability to work the specified schedule including Saturdays
Job Qualifications
- Previous experience as a veterinary receptionist or medical office assistant is preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details
- Answer client questions and triage client concerns
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests
- Make outbound calls for appointment reminders and follow-ups
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
- Assist in maintaining cleanliness and organization to ensure a positive client experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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