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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Professional development opportunities
Retirement Plan
Dental Insurance
Job Description
Mission Pet Health is a dedicated and compassionate veterinary care provider committed to delivering exceptional medical services to pets and their families. As a company, Mission Pet Health believes in doing things differently, ensuring that every interaction is focused on the well-being of pets and the satisfaction of their owners. This forward-thinking approach extends to their hiring process, where candidates are invited to complete an online assessment to better understand their skills and strengths, emphasizing the company's commitment to placing the right talent in the right roles. Mission Pet Health operates as a comprehensive veterinary medical facility equipped with modern... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedule including some weekend and holiday shifts
- Experience with veterinary software preferred
- Strong verbal and written communication skills
- Critical thinking and problem-solving abilities
- Organizational skills
- Ability to work independently and as part of a team
Job Qualifications
- High school diploma or equivalent
- Experience with veterinary software preferred
- Knowledge of veterinary medical terminology and procedures
- Strong verbal and written communication skills
- Good judgment and ability to manage stressful situations
- Ability to work independently and accept direction on assigned tasks
- Organizational skills
- Critical thinking skills
Job Duties
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, including referral documentation and previous medical history
- Assist clients by providing instructions, information, and invoices, dispense prescription items per veterinarians' instructions, and schedule future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates
- Manage financial needs of the hospital by maintaining accurate balances through collection of client transactions, following cash and credit card handling procedures, and opening and closing procedures
- Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and hospital services/procedures
- Maintain a positive attitude in all interactions with clients, pets and teammates
- Demonstrate empathy toward clients and treat pets with compassion and respect
- Utilize standard office/business equipment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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