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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Employee assistance program
401k
Paid Time Off
Personal pet discount
Uniform allowance
Job Description
Frey Pet Hospital, located in Cedar Rapids, Iowa, has been a beacon of compassionate veterinary care and innovation since its establishment in 1963 by Dr. Frey. Over the decades, the hospital has grown into a state-of-the-art facility under the leadership of Dr. Steen since 2003. Significant improvements include a complete rebuild in 2011 and expansion efforts culminating in 2019, positioning Frey Pet Hospital at the forefront of veterinary medicine in the region. The hospital earned the distinguished recognition of being a finalist for the American Animal Hospital Association (AAHA) Practice of the Year in 2018, which underscores its commitment to... Show More
Job Requirements
- 1+ years of client service experience
- previous veterinary experience desired
- ability to collaborate with other team members
- proficient in managing multi-line phone systems
- capable of booking appointments efficiently
- skillful in setting up new clients and patients
- availability to work flexible 3/10 schedule including Monday-Saturday
- friendly and outgoing personality
- detail-oriented
- committed to a team-focused environment
Job Qualifications
- 1+ years of client service experience
- previous veterinary experience desired
- proficient in managing phone lines
- skilled in booking appointments
- experienced in setting up new clients and patients
- excellent multi-tasking abilities
- strong communication and collaboration skills
Job Duties
- greet visitors with warmth and compassion
- schedule and manage the flow of appointments
- provide empathetic customer service while managing multi-line phone system and in-person clients
- process financial transactions
- answer client inquiries
- provide information about veterinary services
- collaborate with team members to ensure smooth operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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