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VCA Animal Hospitals

Veterinary Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $17.50
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k)
employee pet discounts

Job Description

VCA Animal Hospitals is a leading provider of comprehensive veterinary care services, dedicated to the health and well-being of pets through superior medical treatment and exceptional customer service. With a commitment encapsulated in their mission statement, 'your pet's health is our top priority and excellent service is our goal,' VCA Animal Hospitals strives to exceed the expectations of every pet owner who walks through their doors. As a trusted name in animal healthcare, VCA provides a welcoming and professional environment where pet owners feel confident their companions are receiving the best care possible. The team at VCA is driven by... Show More

Job Requirements

  • high school diploma or equivalent
  • previous customer service experience
  • ability to communicate effectively
  • basic computer proficiency
  • ability to multitask in a fast-paced environment
  • willingness to learn about animal care
  • ability to maintain cleanliness and perform light physical tasks

Job Qualifications

  • high school diploma or equivalent
  • previous experience in customer service or veterinary setting preferred
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • proficiency with scheduling software and basic computer skills
  • strong organizational skills
  • ability to work well in a team environment

Job Duties

  • greet visitors and answer telephones
  • guide clients and their pets to exam rooms
  • schedule and confirm appointments
  • place outbound calls for follow-ups and prospective clients
  • present and explain fees including processing payments
  • recommend and obtain products and services including prescriptions
  • answer questions regarding products and services including educating clients on general animal care
  • manage medical records charts reports and correspondence
  • perform hospital maintenance including removal of animal waste and facility cleanliness

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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