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Job Overview
Compensation
Hourly
Range $13.00 - $15.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
friendly work environment
Job Description
Our company is a professional pet care establishment dedicated to delivering outstanding services for pets and their owners. We pride ourselves on creating a welcoming and efficient environment where clients feel valued and their pets are treated with the utmost care and attention. As a leader in the pet care industry, we combine exceptional client service with a passion for animals, ensuring every pet and owner receives a positive and personalized experience. Our mission is to provide seamless, compassionate care that supports the well-being of pets and builds lasting relationships with their owners.
We are seeking a Client Service Repre... Show More
We are seeking a Client Service Repre... Show More
Job Requirements
- Minimum of six months job-related experience
- ability to handle client inquiries professionally
- basic computer skills
- good organizational skills
- ability to multitask and prioritize
- excellent verbal communication
- willingness to learn and adapt
- reliable and punctual
Job Qualifications
- Minimum of six months job-related experience
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- familiarity with business operations software
- customer service orientation
- basic knowledge of pet care industry
Job Duties
- Provide excellent and expeditious client experience
- greet clients and respond to questions
- process incoming and outgoing pets
- handle payments
- answer phone calls including screening for service needs and scheduling appointments
- handle incoming and outgoing mail and e-mail
- monitor client waiting area to ensure cleanliness
- document and maintain client information and service data within business operations software
- escalate complex matters to senior staff
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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