Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
shift differential pay
Pet insurance
Discounts on pet treatments and food
Annual continuing education allowance
Continuing education sessions
BluePearl University training
Job Description
BluePearl Pet Hospital in Avondale, AZ is a well-established veterinary care provider specializing in emergency and specialty pet care. As part of the Mars Veterinary Health network, BluePearl is dedicated to delivering exceptional medical attention and compassionate service to pets and their owners. This hospital is known for creating a supportive and family-like culture among its associates, emphasizing teamwork and a shared commitment to enriching lives through remarkable care for pets. BluePearl is also committed to diversity and inclusion, ensuring a respectful and dignified work environment for all employees. The hospital values continuous learning and professional development, offering numerous resources... Show More
Job Requirements
- high school diploma or equivalent
- availability to work Thursday, Friday, and Saturday from 7am to 7pm
- ability to communicate clearly and calmly with clients
- experience in customer service or veterinary settings preferred
- must be able to assess emergency situations
- compassionate attitude and strong listening skills
- ability to multitask in a fast-paced environment
Job Qualifications
- high school diploma or equivalent
- prior experience in a veterinary or customer service role preferred
- excellent communication skills
- ability to manage stressful situations with compassion and professionalism
- basic computer and telephone skills
- strong interpersonal and organizational skills
Job Duties
- greet and make friendly eye contact with each visitor upon hospital entry
- offer a friendly smile, strong eye contact and approachable demeanor
- listen compassionately to clients
- speak clearly, slowly, and calmly in person and on the telephone
- assess each client's needs and pet's general condition upon arrival
- determine whether an emergency arrival is a “stat” versus “standard” emergency
- respond to non-patient calls or visitors and direct them to the appropriate team member
- confirm all appointments in advance and provide accurate information about pet preparation
- offer emotional support and resource materials to grieving clients
- serve as liaison between clients and service agencies during handling of pet remains
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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