
Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Parental leave
Flexible work schedules
Paid Time Off
Job Description
BluePearl Pet Hospital is a prominent veterinary care provider specializing in emergency and specialty pet healthcare services. As part of the Mars Veterinary Health family, BluePearl is dedicated to improving the lives of pets and their families through remarkable care, advanced medical treatments, and a compassionate approach. The hospital operates with a strong focus on continuous learning, talent development, and creating a supportive environment for both clients and staff. Known for its high standards of veterinary medicine, BluePearl offers an inspiring workplace where associates are encouraged to grow professionally and personally while being part of a collaborative and family-like culture.Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or veterinary environment preferred
- Ability to work Thursday through Saturday from 10:00 AM to 10:00 PM
- Strong emotional resilience and compassion
- Basic computer proficiency for appointment scheduling and record keeping
- Ability to maintain professionalism in emotional situations
- Commitment to providing excellent client care
Job Qualifications
- Excellent customer service skills
- Strong interpersonal communication abilities
- Ability to provide emotional support and comfort
- Experience working in a veterinary or medical customer-facing role preferred
- Ability to assess emergency situations calmly
- Clear and patient verbal communication skills
- Compassionate listener
Job Duties
- Greet and make friendly eye contact every time the hospital entry door opens
- Offer friendly smile, strong eye contact, and an approachable demeanor
- Listen compassionately to clients
- Speak clearly, slowly, and calmly in person and on the telephone
- Assess each client’s needs and pet’s condition upon arrival
- Determine whether an emergency is a "stat" or standard emergency
- Respond to non-patient calls or visitors and connect them to the appropriate team member
- Confirm all appointments in advance and provide accurate information
- Offer emotional support and resource materials to grieving clients
- Serve as a liaison between clients and service agencies for pet remains
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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