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Veterinary Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities

Job Description

Tequesta Veterinary Clinic is a well-established and reputable veterinary hospital located in an affluent coastal community. This clinic is a 3-doctor AAHA-accredited facility that prides itself on providing top-quality veterinary care with advanced medical equipment, including ultrasound, digital X-ray, digital dental X-ray, an in-house lab, and a class 4 therapeutic laser. The clinic has a friendly and rapidly growing team dedicated to animal care, focusing especially on specialties such as anesthesia and dentistry. They are known for a positive working environment with no holidays or Sunday hours, making it a balanced place to build a fulfilling career in veterinary medicine.Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or veterinary office preferred
  • Ability to communicate clearly and effectively
  • Basic knowledge of veterinary terminology and pet care
  • Ability to use computers and scheduling software
  • Availability to work Monday to Friday with rotating Saturdays
  • Strong interpersonal skills and professionalism

Job Qualifications

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

Job Duties

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests
  • Make outbound calls for appointment reminders and follow-ups
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
  • Assist in maintaining cleanliness and organization to ensure a positive client experience

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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