Veterinary Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Professional development opportunities

Job Description

Tequesta Veterinary Clinic is a well-established, three-doctor AAHA-accredited veterinary hospital located in an affluent coastal community. With a dedicated team, the clinic is known for its commitment to excellence in animal care and client service. The facility is equipped with advanced technology including ultrasound, digital X-ray, digital dental X-ray, an in-house laboratory, and a class 4 therapeutic laser, reflecting its commitment to providing cutting-edge veterinary medicine. The clinic is currently expanding its team and looking for a full-time receptionist to support daily operations and deliver an exceptional client experience. The clinic prides itself on fostering professional growth and maintaining a... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or veterinary environment preferred
  • excellent communication skills
  • ability to multitask in a fast-paced setting
  • basic knowledge of veterinary terms and procedures beneficial
  • dependable and punctual
  • proficiency with scheduling and payment processing systems

Job Qualifications

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • strong organizational and multitasking skills
  • ability to maintain a calm, professional, and positive demeanor

Job Duties

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests
  • Make outbound calls for appointment reminders and follow-ups
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior
  • Assist in maintaining cleanliness and organization to ensure a positive client experience

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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