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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $14.00
Benefits
Medical
Dental
Vision
401k
Health savings account
Paid Time Off
employee discount
Job Description
Our company is a well-established veterinary service provider committed to delivering exceptional care and support to pets and their owners. We pride ourselves on creating a welcoming and efficient environment where every client feels valued and every pet receives the highest standard of care. Our team is composed of dedicated professionals who work collaboratively to ensure the smooth operation of all services, from scheduling appointments to managing detailed client records. We are looking to expand our front office team with a highly motivated Client Service Representative who will serve as the first point of contact for our clients and their... Show More
Job Requirements
- Minimum of 6 months job-related experience
- high school diploma or equivalent
- ability to handle multiple tasks simultaneously
- strong communication skills
- attention to detail
- reliable and punctual
- basic computer proficiency
Job Qualifications
- Minimum of 6 months job-related experience
- effective communication skills
- ability to multitask in a fast-paced environment
- proficiency with business operations software
- friendly and approachable demeanor
- basic computer skills
Job Duties
- Provides excellent and expeditious client experience
- greets clients, responds to questions
- processes incoming and outgoing pets
- handles payments
- answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments
- handles incoming and outgoing mail and e-mail
- monitors client waiting area to ensure cleanliness
- documents and maintains client information, service data and other pertinent information within business operations software
- escalates complex matters to senior staff
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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