Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
employee pet discount
Employee Referral Bonus
Job Description
New Hope Veterinary Hospital, established in 2023, is a state-of-the-art veterinary practice dedicated to providing exceptional care in a warm, welcoming atmosphere. As a proud member of the TotalBond family, this hospital combines the latest advances in veterinary medicine with personalized, compassionate service to treat pets like family. The facility offers cutting-edge services such as laparoscopy and ultrasound, reflecting a commitment to high-quality diagnostics and treatment. New Hope Veterinary Hospital is also recognized as a Feline-Friendly practice, emphasizing low-stress handling techniques to ensure a comfortable and reassuring experience for all pets and their families. With a focus on clear communication... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or administrative support
- Basic understanding of veterinary terminology preferred
- Excellent communication skills both verbal and written
- Ability to work Monday through Friday with rotating Saturdays
- Strong organizational skills and attention to detail
- Ability to handle sensitive topics with empathy and professionalism
Job Qualifications
- Previous experience in medical or veterinary front desk or administrative roles
- Basic knowledge of veterinary terminology and procedures
- Comfort discussing sensitive topics with empathy
- Ability to maintain a calm, professional, and positive demeanor
Job Duties
- Be the first point of contact greeting clients and their pets
- Complete the sign-in process and verify appointment details
- Support clinical flow by escorting clients and relaying information
- Manage client communications including answering calls and making outbound calls
- Operate with accuracy processing payments and scheduling appointments
- Speak the language of veterinary care and explain procedures
- Create a welcoming and organized front desk environment including occasional pet-related clean-up
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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