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Veterinary Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
401k plan
Employee Referral Bonus

Job Description

Orlando Vets- Eastwood is a well-established veterinary hospital dedicated to providing exceptional care to pets and unparalleled support to their owners. As part of the larger Orlando Vets family, which includes multiple hospitals across Orlando, Oviedo, and Maitland, this location offers a welcoming and compassionate environment where pets are treated like family. The hospital is committed to the health and well-being of animals through comprehensive veterinary services, utilizing experienced veterinary teams and the latest medical advancements to ensure every pet receives the best possible care. With a strong community presence and a team-oriented culture, Orlando Vets- Eastwood fosters a supportive... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in veterinary or medical administrative roles
  • Basic understanding of veterinary terminology
  • Strong communication and customer service skills
  • Ability to work the specified schedule including every other Saturday
  • Empathy and professionalism in client interactions
  • Attention to detail and organizational skills

Job Qualifications

  • Previous experience in a medical or veterinary front desk role
  • Basic knowledge of veterinary terminology and procedures
  • Comfort discussing sensitive topics like end-of-life care and financial matters with empathy
  • Ability to maintain a calm, professional, and positive demeanor

Job Duties

  • Be the first point of contact for clients and their pets
  • Support clinical flow by escorting clients to exam rooms and assisting communication
  • Manage client communications including appointment scheduling and prescription refills
  • Operate with accuracy in processing payments, invoicing, and appointment scheduling
  • Speak the language of veterinary care, explaining vaccines, procedures, and terminology
  • Create a welcoming and clean environment for clients, occasionally assisting with pet-related clean-up

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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